Effective Date: 5/4/2025
EmCyte Corporation (“EmCyte”, “we”, “our”, or “us”) respects the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and protect your information when you purchase biologic medical devices or register for medical training through our website, applications, or services (collectively, the “Services”).
By using our Services, you consent to the practices described in this Privacy Policy.
This Privacy Policy applies to:
Licensed medical professionals purchasing biologic devices through EmCyte’s e-commerce platform.
Practitioners registering for EmCyte’s training programs (online or in person).
Communications through our customer support, sales, or marketing channels.
We collect the following categories of personal and professional information:
Information You Provide to Us
Full name and professional title
Medical license or NPI number
Clinic or practice information (address, phone, tax ID)
Email address and phone number
Billing and shipping addresses
Payment details (processed securely via third-party providers)
Training registration details (course selection, participation status)
Communication and feedback submitted through our site or support channels
Automatically Collected Information
When you visit our website or use our Services, we may collect:
IP address and device information
Browser type and usage data
Cookies and similar technologies (used for session management and analytics)
Protected Health Information (PHI)
EmCyte does not collect or store any patient data or PHI. However, if you share de-identified case information for training or support purposes, you must ensure it complies with HIPAA and applicable privacy regulations.
EmCyte uses your information to:
Verify professional credentials and enable purchases
Fulfill orders and provide customer service
Register you for training courses and issue certifications
Send updates about products, services, and training opportunities
Respond to inquiries and technical support requests
Improve and personalize your user experience
Maintain compliance with applicable laws and regulations
We do not sell your personal information. We may share your data only under the following conditions:
Service Providers: With secure third-party vendors assisting with payment processing, shipping, IT infrastructure, email delivery, or analytics
Legal Compliance: When required by law, subpoena, or other legal process
Business Transfers: If EmCyte is involved in a merger or sale, your information may be transferred as part of the business assets
Training and Certification Bodies: For validating your participation or providing CE credits
Although EmCyte is not a Covered Entity or Business Associate under HIPAA, we are committed to data security and apply HIPAA-aligned safeguards to protect professional and sensitive information, including:
Secure cloud hosting with encryption
Role-based access controls
SSL/TLS encrypted data transmission
Regular vulnerability assessments and security audits
You have the right to:
Access and update your personal information
Request the deletion of your data, subject to legal retention obligations
Opt out of marketing communications at any time
Request a copy of your data in a portable format
To exercise these rights, please contact: support@emcyte.com
Our website uses cookies and similar tools for:
Site navigation and session management
Analytics (e.g., Google Analytics)
Retargeting and personalized marketing
You can manage cookie settings through your browser preferences.
We retain your information for as long as necessary to:
Complete your transactions
Maintain your training records
Comply with regulatory or contractual obligations
EmCyte primarily serves U.S.-based healthcare providers. However, if you access our Services from outside the United States, you acknowledge that your information may be transferred to and processed in the U.S., where privacy protections may differ from your country.
EmCyte’s products and services are intended solely for licensed medical professionals. We do not knowingly collect information from anyone under 18 years of age.
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date. We encourage you to review the policy periodically.
If you have any questions about this Privacy Policy or how your data is handled, please contact:
EmCyte Corporation
4331 Veronica S. Shoemaker Blvd.
Fort Myers, FL 33916
Email: support@emcyte.com
Phone: 239-481-7725
